Maynard Savings Bank Customer Privacy Statement
Privacy Policy
Regardless of changes in technology and information, Maynard Savings Bank remains committed to the principles of customer privacy. We understand that when you open an account or apply for a loan with us we ask you to provide us with private financial and personal information.
We are committed to maintaining the confidentiality and accuracy of that information, and to using the information in manners consistent with the confidence you have shown us. We will uphold both the letter and spirit of the federal and state laws such as the Fair Credit Reporting Act and the Right to Financial Privacy Act. This Customer Privacy Statement outlines our commitment to your financial privacy.
Information Collection
When you become a customer of Maynard Savings Bank, it is necessary for us to collect and maintain information about you for a variety of reasons. We do this so that we can better understand your unique financial needs. With this information we can provide you with the products and services that you need and deserve. However, your privacy is considered in all aspects of our business.
We also use our customer information to stay on the leading edge of financial service innovation. When we understand how you manage your finances, we can create new products and improve current ones. Our goal is to provide you with the financial management tools you need to achieve your financial goals.
Sometimes we gather information from our customers because we are required to by laws and banking regulations. For example, federal regulations require us to obtain your taxpayer identification number (usually your Social Security number) whenever you open an account that pays interest.
One of the most important reasons we collect and maintain customer information is actually to maintain your privacy and security of your accounts at our bank. Keeping your financial information secure is one of our most important responsibilities. The more we know about you, the more tools we have to prevent someone from impersonating you to obtain access to your account information or assets.
Employee Access
We value your trust and handle your information with care. To ensure we keep your trust, our employees may not use confidential information acquired in the course of employment regarding our customers or prospective customers except solely to perform their duties as employees of Maynard Savings Bank. Our employees access information about you when needed to maintain your accounts and otherwise meet your needs. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
Accuracy of Information
Keeping your account information accurate and up to date is very important. If you ever find that our records are incomplete, inaccurate or not current, please call the telephone number provided on your account statement. We will correct the information as quickly as possible.
How and Why Information is Shared
You can rest assured that we limit who receives information and what type of information is shared. We share information only for legitimate business purposes, with the goal of bringing you greater convenience and more choices.
When Maynard Savings Bank in a Fiduciary Capacity
When we serve in a legally recognized fiduciary capacity, such as a trustee of a trust or the personal representative of an estate, no customer information arising from the fiduciary relationship is shared with other divisions or other legal entities within the Maynard Savings Bank organization without the express consent of the customer. Fiduciary relationships by law require an even higher degree of confidentiality and privacy than general banking relationships.
Sharing Information with Companies That Work for Us
To assist us in offering you services, we may occasionally share information with outside companies that work for us. Such companies might, for example, assist us in offering you certain products and services. These companies act on our behalf and are obligated to keep the information that we provide to them confidential. We do not sell lists of our customer information to parties, including government agencies for solicitation, marketing or similar purposes.
Sharing Customer Information with Others
You have our assurance that we only share customer information with those outside the Maynard Savings Bank family in a manner as lawfully permitted or required. However, you should be aware that there may be occasions where we are legally required to disclose information about you, such as in response to a subpoena, to prevent fraud, or to comply with a governmental agency or federal regulator. As other financial institutions customarily do, we may also share information about you and your accounts with reputable credit reporting agencies as authorized under federal law.
Sometimes it may be necessary to share limited customer information in order to complete a transaction that you have initiated with our bank. We may also provide information when you have specifically requested or authorized the release of information.
Protection of Information
Maynard Savings Bank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from unauthorized third party access. We maintain and grant access to these systems only in accordance with internal security policies and standards.
Removal from Lists or Correction of Inaccurate Information
While it may mean you might not receive product information of interest to you, you may request that we not share information we have received about you with others in the Maynard Savings Bank family. This would include information we have received as part of an application for products or services, as well as information we have received from a consumer credit reporting agency or other third party. As allowed under the Fair Credit Reporting Act, we would still be allowed to share information that relates to our direct experience with you and your account history with us.
If you would like to make such a request, please write to us at the following address. You may also use this address to notify us of any corrections you think should be made in the information we have about you and your accounts with us. In all correspondence, please include your name, address, telephone number, social security number, and any account numbers you have with us.
Maynard Savings Bank
310 West Main Street
Maynard, IA 50655
563-637-2289
Internet Privacy
Maynard Savings Bank is very concerned about your Internet privacy. That is why Maynard Savings Bank advises customers not to include personal information in any correspondence delivered to us by e-mail. On the way from your computer to us, your e-mail message passes through a number of systems. Someone with the knowledge of where, when and how to do it, and the time to do it, could intercept your message in route to us. By not including your personal information, you are protected from having your information stolen.
We reserve the right to change this policy at any time by posting a new privacy policy. We hope you enjoy your visit to Maynard Savings Bank’s Web page. Please let us know how we may serve you further.
